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Thirty-one percent of U.S. consumers have read online reviews of doctors and 13% have written such reviews, according to a recent report from PricewaterhouseCoopers’ Health Research Institute.

Art Jones‘s insight:

Thirty-one percent of U.S. consumers have read online reviews of doctors and 13% have written reviews, according to a recent report from PricewaterhouseCoopers’ Health Research Institute. The report also found that 28% have read online reviews of hospitals and 14% have written such reviews.

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